Privacy Policy

JAN Studio ('we', 'us', 'our') respects your privacy and is responsible for the processing of your personal data. This privacy policy explains what personal data we collect, why we collect it, and what your rights are.

1. Who are we?

JAN Studio is a sole proprietorship specializing in storytelling coaching, training, and consultancy for professionals and organizations.

• Business name: JAN Studio
• Owner: Janneke Voet
• Website: janstudio.biz
• Email: info@janstudio.biz

2. What data do we collect?

We only collect personal data that you share directly with us or that is necessary for our services:

• Name and contact details (email address, phone number)
• Business information (organization name, job title)
• Communication with us (emails, contact forms, messages)
• Payment information (when you use our services)
• Information you share during coaching or training sessions
• Website analytics data (anonymously via Umami Analytics, and with consent via Google Analytics)

3. Why do we collect your data?

We use your personal data for the following purposes:

• Service delivery: Providing coaching, training, workshops, and consultancy
• Communication: Answering questions, sending quotes, and scheduling appointments
• Newsletter: Sending our newsletter (only with your consent)
• Online courses: Providing access to and delivering online course materials
• Invoicing: Administrative and accounting purposes
• Website improvement: Analyzing website usage to improve our services

4. How long do we retain your data?

We do not keep your personal data longer than necessary for the purposes for which they were collected. We retain contact information of active clients as long as the relationship exists and up to 7 years after the last service (in accordance with tax legislation). Email addresses for newsletters are retained until you unsubscribe.

5. Do we share your data with third parties?

JAN Studio never sells your data to third parties. We only share your data with parties necessary for our service delivery, such as accounting software (e.g., Moneybird), email marketing tools (e.g., Mailchimp or ConvertKit), and payment services (e.g., Mollie or Stripe). These parties act as processors and may not use your data for their own purposes.

6. Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. Our website uses SSL encryption and we only work with reliable, GDPR-compliant service providers.

7. Cookies and analytics tools

Our website uses cookies and analytics tools. For more information, please refer to our cookie policy.

8. Your rights

You have the following rights regarding your personal data:

• Access: You may request what data we have about you
• Correction: You may request correction of incorrect data
• Deletion: You may request deletion of your data ('right to be forgotten')
• Restriction: You may request restriction of processing of your data
• Objection: You may object to the processing of your data
• Portability: You may request transfer of your data to another party

9. Contact and complaints

Do you have questions about this privacy policy or would you like to exercise your rights? Please contact us at info@janstudio.biz. If you have a complaint about how we handle your data, you can also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).